Privacy Policy

The term 'Equestrian Needs Ltd, Harriet Hoot' or 'us' or 'we' refers to the owner of the website whose registered office is 3 Cleeve Court, Two Hedges Road, Bishops Cleeve, Cheltenham, Gloucestershire, GL52 8DU. Our company registration number is 6680840, England. The term 'you' refers to the user or viewer of our website.

Your Data

Your data is yours and you have the right to ask what personal data we hold about you at any time.

  • We may collect and use the following personal data that you provide us
  • Details such as name, phone number, email address, postal addresses including billing and delivery addresses
  • Payment transaction information such as the date and time payment was made. We do not store any card data. All payments are processed securely by our payment partners Sagepay.
  • Publically available data including those shared on public platforms whilst communicating on social media.
  • We will not retain your data for any longer than necessary, unless required by legal obligation.
  • Please note that Your Information will be stored and processed on our computers in the UK. We will hold and transmit your Information in a safe, confidential and secure environment. We will never sell or rent your personal information to third parties.

Contacting you

We would like to keep you updated about best offers and new collections, so with your permission, we will send you updates via email. This is a completely optional service and you can opt out at any time.

Protecting your Data

We will never ask you to confirm your bank details or credit card details by email or social media messaging. If you receive an email requesting this information that claims to be from us, we recommend you ignore it. If you are contacting us regarding an order you have placed please do not include bank or credit card details in your communication.

Legal Basis for Processing Customer Personal Data

We hold and process a limited amount of data for the following purposes:

• Pursuit of legitimate Interests

• Contractual necessity engaging in commerce regarding products and services.

• Compliance with legal obligations

• In the event that you purchase through our website, we will send you an email confirming your order

Terms & Conditions

Copyright Notice

This website and its content is copyright of “Equestrian Needs Ltd - © Equestrian Needs Ltd 2018. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
  • You may not, except with our express written permission, reproduce modify, copy, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Website Usage

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Equestrian Needs Ltd’s relationship with you.

The following terms of use apply:

  • The content of the pages of this website are for your general information and use only. It is subject to change without notice.
  • This website contains material which is owned by or licensed to us. This material includes but is not limited to any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this website. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Website Availability

Equestrian Needs Ltd does not guarantee continuous, uninterrupted or secure access to our services, and operation of our website may be interfered with by numerous factors outside of our control. Our website and our services are provided "as is" and as and when available, and to the extent permissible by law we exclude all implied warranties, conditions or other terms, whether implied by statute or otherwise, including without limitation any terms as to skill and care or timeliness of performance.

Equestrian Needs Ltd makes no representation that our website is error free and we reserves the right without notice to the Buyer, to suspend temporarily or alter the operation of the Web Site, for legal or technical reasons without warning; and we may stop offering a service at any time.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Equestrian Needs Ltd and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Every effort is made to keep the website up and running smoothly. However, Equestrian Needs Ltd takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Security

No data transmission over the internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk.

Virus Protection

Equestrian Needs Ltd makes no warranty that the contents of the Site are free from infection or viruses or anything else which has contaminating or destructive properties.

We would advise you to run an anti-virus program on anything you download from the Internet. We accept no liability for any loss, disruption or damage to your computer system or your data caused by using this website or arising as a result of having used the website.

Web Site Links

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Virus Protection

Equestrian Needs Ltd makes no warranty that the contents of the Site are free from infection or viruses or anything else which has contaminating or destructive properties.

We would advise you to run an anti-virus program on anything you download from the Internet. We accept no liability for any loss, disruption or damage to your computer system or your data caused by using this website or arising as a result of having used the website.

Subscribe:

Registration Form

By subscribing you are agreeing that we may contact you via email to keep you updated on best offers and new collections. This is a completely optional service and you can opt out at any time.

"...everything is perfect, more than perfect, I'm really pleased..."

"...just wanted to let you know it arrived safely this morning and wow! Absolutely stunning, thank you, love it!..."

"...received my wrap today, it's absolutely beautiful thank you! It's for my wedding outfit so I'm as pleased as punch with it..."